Michelle Thompson's review

4/8/2025 11:40 PM

undefined I found SantaSage Appliance Repair while searching online for furnace repair in Santa Ana, CA. Seriously, couldn't have asked for better service. The moment I called, I got a friendly, real person on the line, which was refreshing. They sent someone out quick, and in no time, my furnace was back to working like a charm. The tech, Bob, arrived on time, which already had me impressed. Super professional and seemed to know exactly what was going on with my old Lennox furnace. Bob explained what needed fixing in a way that even I could understand without turning it into a lecture. He cracked a joke or two, making what usually is a dull and frustrating chore into a rather pleasant experience. It's not every day you find that. Also, I noticed the charge was pretty reasonable – no surprises, just honest pricing for the furnace repair. Overall, if you're looking for someone to handle furnace repair without the hassle, these guys at SantaSage definitely know their stuff. They've won me over, and I'll probably be calling them next time something decides to break down. Kudos to the team for making appliance repair not such a dreadful task!